Privacy Policy
Effective Date: July 12, 2024

1. Introduction Welcome to the Privacy Policy (“Policy”) of Bloc Digital Ltd., the operator of Bloc Social (“we,” “us,” or “our”). We are committed to protecting the privacy and security of our users’ personal information and ensuring transparency about how we collect, use, and share that information. This Policy applies to information collected through our websites, mobile applications, and any other digital platforms or services that reference this Policy (collectively, the “Services”). By using our Services, you expressly consent to the practices described in this Policy. Please note that this Policy may be supplemented by additional privacy notices, terms, or disclosures provided to you in connection with specific Services, features, or events. We encourage you to read the entire Policy and contact us if you have any questions about our data practices.

2. Information Collection We collect information in a variety of ways to support and improve the functionality of our Services. This section explains the types of information we collect and the circumstances under which we collect it.

2.1 Personal Information
2.1.1 Direct Provision​We collect personal information that you provide directly to us, including but not limited to:

●​ Registration Data: When you create an account on Bloc Social, you may be asked to provide your name, email address, password, date of birth (where required), and other relevant details.

●​ Event Participation: You may provide personal information when participating in events, surveys, questionnaires, or promotional activities hosted on Bloc Social.

●​ Transactions and Purchases: If you purchase products, subscriptions, or services, you may be required to provide payment information, billing address, and transaction details to complete the purchase.

●​ Support Requests: You may also provide us with personal information when you contact our customer support or send us direct inquiries via email or through other communication channels.

2.1.2 Voluntary User Profile Details​In some cases, you may choose to include additional details in your user profile, such as profile photos, personal descriptions, or links to social media accounts. You have control over what additional information you share, and you can update or remove it at any time through your account settings.

2.2 Non-Personal Information We also collect non-personal information automatically when you use our Services. This typically includes:

●​ IP Addresses: We record the Internet Protocol (IP) address used by your device to connect to the internet.

●​ Browser and Device Information: We collect information about your browser type, operating system, mobile device identifiers, screen resolution, and language settings to optimize your user experience.

●​ Usage Data: We log details about how you navigate and interact with our site or app, such as the pages you visit, the links you click, the time spent on certain pages, and other diagnostic data that helps us improve the functionality of our Services.

●​ Location Data: We may collect approximate or precise geographic information (depending on your device settings) to personalize content, improve our Services, and provide relevant event recommendations.

This non-personal information is generally used in aggregated form and cannot be used to identify you without additional data. However, if we combine or link any non-personal information with personal information, the combined data will be treated as personal information under this Policy.

3. Use of Information

We use the information we collect to operate, maintain, and enhance the Services, as well as to communicate with you effectively.

3.1 To Provide Services Your information helps us:

●​ Deliver and Improve Our Services: We rely on both personal and non-personal data to develop new features, refine recommendations, and maintain the stability and performance of our platform.

●​ Manage Your Account: This includes facilitating account creation and login, handling profile settings, and storing your preferences for a personalized user experience.

●​ Process Transactions: For purchases of tickets, digital goods, or subscriptions, we use the information you provide to process payments, issue receipts, and fulfill any related service obligations.

3.2 To Communicate We may use your information to:

●​ Send Transactional Messages: Emails or notifications regarding account activity, password resets, order confirmations, or other necessary communications related to the operation of the Services.

●​ Provide Updates and Alerts: Service-related announcements, important security alerts, and other notices that may be required by law or necessary for the continuity of our Services.

●​ Marketing and Promotional Offers: Where permitted by applicable law and unless you have opted out, we may send promotional content, newsletters, or event announcements that we believe could be of interest to you. You can manage your communication preferences at any time by updating your account settings or using the unsubscribe link in our emails.

●​ Support and Customer Service: If you contact our support team, we will use your information to respond to inquiries, resolve technical issues, and address any concerns you may have.

4. Sharing of Information

We may share your information in specific circumstances to provide the Services effectively and comply with legal obligations.

4.1 Third-Party Service Providers We engage reputable third-party companies and individuals to perform functions and provide services to us, such as:

●​ Payment Processing: Handling credit card or other payment information for secure transactions.

●​ Data Analysis: Using analytics providers to evaluate how users engage with the Services, which helps us optimize the user experience.

●​ Email Delivery and Hosting: Managing email campaigns, marketing tools, cloud infrastructure, and data storage.

●​ Customer Service: Partnering with specialized providers to enhance response times and support capabilities.

These third parties only have access to personal information necessary to perform their tasks on our behalf and are obligated not to disclose or use it for other purposes.

4.2 Legal Requirements and Business Transfers We may disclose your personal information in the following situations:

●​ Compliance with Laws: To comply with a subpoena, court order, or other legal process, or to protect our rights or the rights of others, to ensure the safety of our users, or to investigate fraud.

●​ Business Transactions: In connection with any merger, acquisition, financing, or sale of all or a portion of our assets to another company. In such cases, your information may be among the assets transferred, and you will be notified of any change in ownership or use of your personal data.

We will always seek to ensure that such disclosures are made in accordance with applicable data protection laws and that your rights to privacy are safeguarded.

5. Data Security Protecting your personal information is a priority for us. We maintain administrative, technical, and physical safeguards to protect against unauthorized access, alteration, disclosure, or destruction of your personal data.

5.1 Security Measures
●​ Encryption and Secure Communications: We use Secure Socket Layer (SSL) or Transport Layer Security (TLS) protocols for data transmissions. This means information exchanged between you and our servers is encrypted.

●​ Access Controls: Access to personal information is restricted to authorized employees, contractors, and agents on a need-to-know basis.

●​ Ongoing Monitoring: We regularly review our information collection, storage, and processing practices to guard against unauthorized access and to ensure compliance with relevant regulations.

Despite our efforts, no security measures are perfect or impenetrable. We cannot guarantee the absolute security of your data, but we do our best to use commercially acceptable means to protect your personal information.

5.2 Data Retention We retain personal information for as long as is necessary to fulfill the purposes outlined in this Policy, including providing the Services, meeting legal, accounting, or reporting requirements, and resolving disputes. The exact duration depends on the type of data, the reason for its collection, and applicable laws. When data is no longer required, we take steps to securely delete or anonymize it in accordance with industry best practices.

6. International Data Transfers The information we collect may be stored, processed, or transferred to servers located in countries outside your country of residence, including countries that may not offer the same level of data protection as your home jurisdiction. By using the Services, you consent to the transfer of your information to such countries. In cases where we transfer personal data internationally, we take steps to ensure that appropriate safeguards, such as contractual clauses or other protections consistent with applicable data protection laws, are in place to protect your privacy.

7. Your Rights We value your ability to control and manage your personal information. Depending on where you reside, you may have certain rights under local data protection laws, such as

the General Data Protection Regulation (GDPR) in the European Union or other relevant legislation.

7.1 Access and Control You have the right to:

●​ Access Your Information: Request details about the personal information we hold about you.

●​ Update or Correct Your Information: If any of your data is inaccurate or outdated, you can update it through your account settings.

●​ Deactivate or Delete Your Account: You can request to deactivate or delete your account by contacting us at support@bloc.social. Note that some information may remain in backup copies for a certain period or be retained as required by law.

●​ Opt Out of Promotional Communications: You may opt out of marketing emails by using the unsubscribe link in the email or adjusting your communication preferences in your account settings.

7.2 Data Portability Where legally required, you may have the right to receive a copy of the personal information you have provided to us in a structured, commonly used, and machine-readable format. You may also request that we transfer this data to another service provider where technically feasible. If you wish to exercise any of these rights or have questions regarding your data, please contact us at support@bloc.social. We will respond to your request within a reasonable timeframe, in accordance with applicable laws.

8. Cookies and Similar Technologies We use cookies, web beacons, and similar technologies (collectively, “Cookies”) to collect information about your browsing activities and to distinguish you from other users of our Services. This helps us:

●​ Remember Your Preferences: Such as language, region, or other personalized settings.

●​ Understand Usage Patterns: Analyze trends, track user activities on our website, and gather demographic information for aggregated use.

●​ Improve Our Services: Cookies help us identify how we can streamline the user experience and address potential issues.

You can control Cookies at the individual browser level and disable them if you prefer. However, if you choose to disable Cookies, some features of the Services may not function correctly. For more detailed information about how we use Cookies, please consult our separate Cookie Policy or the relevant section in your account settings.

9. Limitation of Liability This section outlines important disclaimers and limitations related to your use of Bloc Social.

9.1 Disclaimer To the maximum extent permitted by law, Bloc Digital Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

1.​ Your use of or inability to use Bloc Social;
2.​ Any unauthorized access to or alteration of your transmissions or data;
3.​ Statements or conduct of any third party on the Services;
4.​ Any other matter relating to the use of the Services.

You understand that use of the Services is at your own risk and that the Services are provided on an “as is” and “as available” basis.

9.2 Indemnity You agree to defend, indemnify, and hold harmless Bloc Digital Ltd., its affiliates, officers, agents, employees, advertisers, licensors, suppliers, or partners from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from:

●​ Your use of Bloc Social;
●​ Your breach of this Privacy Policy;
●​ Your violation of any law or the rights of another party;
●​ Any other activity in which you engage on or through the Services.

10. Changes to This Privacy Policy We reserve the right to update or modify this Privacy Policy at any time and from time to time, without prior notice. We will endeavor to notify you of significant changes by email (if you have provided one) or by posting a prominent notice on our Services. It is your responsibility to review this Policy periodically and become aware of any modifications. Your continued use of the Services after any changes or revisions to this Policy indicates your acceptance of the updated terms.

11. Dispute Resolution Any disputes arising out of or in connection with this Privacy Policy, including questions regarding its existence, validity, or termination, shall be resolved through arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in a location mutually agreed upon by the parties, and the arbitrator’s decision shall be binding and may be entered as a judgment in any court of competent jurisdiction. By agreeing to this Policy, you expressly waive the right to a trial by jury and acknowledge that your ability to engage in discovery is more limited in arbitration than in a court proceeding.

12. Contact Information If you have any questions, comments, or concerns about this Privacy Policy, our data practices, or your personal information, please reach out to us using the details below: Bloc Digital Ltd.​Email: support@bloc.social We are dedicated to respecting your privacy and will make every reasonable effort to address your concerns and provide any information you may need regarding our data protection practices.